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...today's competitive world, customer service is of the utmost importance. Although people do complain and suggest that customer service is not what it used to be, the truth is that there are companies that provide stellar service to its consumers and this shows on its bottom line. There is no where customer service is more important than in culinary arts and its related industries. When people have a catered affair, or go to a restaurant, they consider it to be a special occasion and they want to be treated well. Even for someone who frequents restaurants, there is attention to customer service. People who get shoddy treatment will go elsewhere next time.
Examples of poor service are legendary and consumers sometimes do not leave tips as reminders that customer service matters. The loss is more than just the wait staff's income, but also in the ultimate success of an endeavor in the food industry. Today, gourmet foods are everywhere and even in the fast food business, there is attention to quality in the food as well as the service. Success...